All Systems Operational

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Incidents affecting the operation of the B4B Payments platform will be recorded here. Please subscribe to receive notifications by email.

Uptime over the past 90 days. View historical uptime.
Card spend transactions ? Operational
90 days ago
100.0 % uptime
Today
Card issuing and loading ? Operational
90 days ago
100.0 % uptime
Today
Float deposits ? Operational
90 days ago
100.0 % uptime
Today
Receipt upload and display ? Operational
90 days ago
100.0 % uptime
Today
Admin portal ? Operational
90 days ago
100.0 % uptime
Today
Cardholder portal Operational
90 days ago
99.99 % uptime
Today
Call centre ? Operational
90 days ago
100.0 % uptime
Today
Automated phone lines ? Operational
90 days ago
100.0 % uptime
Today
Web services API Operational
90 days ago
100.0 % uptime
Today
VPN ? Operational
90 days ago
100.0 % uptime
Today
Reports ? Operational
90 days ago
100.0 % uptime
Today
Live authorisation feed ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
SMS unavailable
Resolved - SMS service is working again, cardholders can now log into the portals again.
Oct 20, 11:48 UTC
Identified - Please note that our SMS provider is currently unavailable which means users are unable to log into the Cardholder Portal. Cardholders with biometric authentication set up are not affected by this incident.

This has been caused by the wider AWS outage affecting many global services. We are working with our upstream provider to fix the fault as soon as possible.
Oct 20, 10:00 UTC
Oct 19, 2025

No incidents reported.

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