All Systems Operational

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Incidents affecting the operation of the B4B Payments platform will be recorded here. Please subscribe to receive notifications by email.

Card spend transactions ? Operational
90 days ago
100.0 % uptime
Today
Card issuing and loading ? Operational
90 days ago
100.0 % uptime
Today
Float deposits ? Operational
90 days ago
100.0 % uptime
Today
Receipt upload and display ? Operational
90 days ago
99.98 % uptime
Today
Admin portal ? Operational
90 days ago
99.98 % uptime
Today
Cardholder portal Operational
90 days ago
99.98 % uptime
Today
Call centre ? Operational
90 days ago
99.96 % uptime
Today
Automated phone lines ? Operational
90 days ago
99.96 % uptime
Today
Web services API Operational
90 days ago
99.98 % uptime
Today
VPN ? Operational
90 days ago
100.0 % uptime
Today
Reports ? Operational
90 days ago
100.0 % uptime
Today
Live authorisation feed ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020
Completed - The scheduled maintenance has been completed.
Oct 18, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:00 UTC
Scheduled - Due to essential planned maintenance to a supplier system we are expecting periods of service unavailability during a 2 hour window from midnight on Sunday 18th October (UK time). This will affect load and spend transactions on our Mastercard products, and will also cause some functions in the web portal and app to be unavailable. Our Visa products are not affected.

Please contact our customer services team with any questions.
Sep 14, 08:05 UTC
Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.