Our phone supplier has resolved the incident and our phone lines are now working normally. Please accept our apologies for this disruption.
Posted May 06, 2020 - 09:14 UTC
Investigating
We are currently experiencing issues with our automated phone services. Customers calling our phone service are unable to retrieve PIN numbers or activate cards. Customers are able to speak to one of our advisors who can help during office hours. We are working on fixing the automated system as quickly as possible. We will update this issue when we have more information.